Frequently Asked Questions

Everything you need to know about your Footgear experience.

How do I know which size to order?

Each product page features a detailed size guide. We recommend measuring your foot from heel to toe and comparing it to our chart, as sizing can vary slightly between athletic and formal styles.

What is your return policy?

We offer a 30-day return window for all unworn footwear in its original packaging. Please ensure the soles are clean and free of scuffs to qualify for a full refund.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. We also offer expedited 2-day shipping at checkout for those who need their new pair sooner.

Are your shoes made from genuine leather?

We offer a mix of premium genuine leather and high-quality vegan alternatives. Please check the 'Materials' section on the specific product page for exact details.

Can I track my order once it has shipped?

Yes, once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's journey.

Do you offer international shipping?

Currently, Footgear ships to over 20 countries worldwide. International delivery times vary by location, typically ranging from 7 to 14 business days.